Customer Reviews

We pride ourselves on our high standard of customer service.

But don't just take our word for it, read our customer reviews below.

Darren Miln
Great service, honest garage who give great advice. Will use again for sure
Brian Thomson
Great service from the crown team and very competitive prices
Elaine Hassard
Thank you so much to the staff at Balmoral car sales and service for your excellent service today and for getting me an appointment so quickly, it is very much appreciated
Krystal Murphy
Very grateful for the prompt service at such short notice today. The staff were particularly friendly and helpful. Five star service, thanks again.
Liz Kerr
Just bought an 18 plate Kuga, great deal with friendly, efficient and hassle free service. I highly recommend speaking to Ashley and his team if you are considering buying a car.
Michelle Hay
fantastic garage run by all. had some car trouble in my time and that extra mile has always been delivered from them xx loving my new car . added bonus I get to see the growing dog family to cuddle and fuss over while I wait
James Carnochan
Had my van in for a replacement clutch and glow plugs, was ready the next day and what a difference! Highly recommended.
Arthur Wylie
Just had my car Terra cleaned took it for a drive fantastic better than it was before would highly recommended it, staff very helpful and knowledgeable will be back next year
Freddie Jens
My van recently went in for its MOT and service. A new addition to the services offered is their new Terra-Clean machine. Ashley was adamant that this would help the van so I went for it. Could not believe the difference in the van after this was done. It's "˜10 plate Transit Connect with 150,000+ miles on the clock, and it runs so smooth and sounds like a new van!!
And the results speak for themselves when you see the emissions print out.
This is a must do for your vehicle. Not expensive considering how much it will help now and prevent problems down the line too. So get in and see Ash
Jen Mcrobert
Just purchased a car today, very happy with it and the customer service was fantastic, they are very friendly would highly recommend them.
Kristen Layne
This garage was recommended to me by the AA technician who jumpstarted my car when I was having issues with the electronics draining the battery. Very friendly, and very clear and open communication about costs, timing, etc. When I picked it up I was advised about replacing the timing belt given that the car just passed 75,000 miles, but was not pressured at all to do it there and then or even with the same garage - I'll book in with them to do it though!
Graeme Campbell
Identified failed component in Octavia and replaced significantly cheaper than Skoda dealer quote. Sold us an old Micra as a wee run around, closing in on three years ago, which has been a solid runner. Ashley always communicates clearly re costs and timescales. Recommended.
Hayley Gourlay
Wouldn't trust anyone else with our cars, ashley & the team at balmoral have always gave a first class service with repairs, mots & services (and there's been a good few!)